With WaterGroup’s AWARE (Active Water Analysis, Risk and Efficiency) Management Service, busy Facility Managers (FM’s) can reduce their workload and utilise the full potential of their smart metering systems for a fast ROI.

Our experienced, dedicated smart metering team will pro-actively monitor, analyse, action and provide tailored high level recommendations on practical water saving initiatives for your hospital, university, shopping centre, office etc. With a 24/7 active monitoring service, the team will assist in turning your smart meter data into insights towards actions and solutions.

With a proven track record, our service typically reduces a client’s water usage by 10-25% with a 2-3-year payback.


  • Reduction of water consumption and costs
  • Early detection of abnormal water usage
  • Prioritisation water conservation across
  • Increased ROI

Summary of Services Offered Under AWARE:

  • Monthly monitoring and notification of offline meters
  • Diagnosing missing or incorrect data issues within a reasonable timeframe upon notification by client
  • Customer defined alarms set-up
  • Alarms threshold assessment and set up
  • Alarms followed up weekly by phone call
  • Data troubleshooting and root cause analysis with response time of 1 week from time of fault identification
  • High level performance report on quarterly basis

The service is currently saving a large corporation $2 for every $1 invested! Watch our YouTube video below to learn more about AWARE.


Our Clients

WaterGroup works with some of Australia's largest private and public entities. See some of our clients below.