Get the maximum ROI from your smart metering system with our 24/7 active monitoring service

WaterGroup's AWARE (Active Water Analysis, Risk and Efficiency) Management Service is an integral part of our Smart Water Metering Solution. By using AWARE busy Facility Managers can reduce their workload and utilise the full potential of their smart metering systems for a fast ROI.

Our experienced, dedicated team will pro-actively monitor, analyse, action and provide tailored high level recommendations on practical water saving initiatives for your hospital, university, shopping centre, office etc. With a 24/7 active monitoring service, the team will assist in turning your smart meter data into insights towards actions and solutions.

With a proven track record, our service typically reduces a client's water usage by 10-25% with a 2-3-year payback


  • Reduction of water consumption and costs
  • Early detection of abnormal water usage and leaks
  • Prioritise water conservation across one or more sites
  • Increased ROI

Summary of services offered under AWARE

  • Monthly monitoring and notification of offline meters
  • Diagnosing missing or incorrect data issues within a reasonable timeframe upon notification by client
  • Customer defined alarms set-up
  • Alarms threshold assessment and set up
  • Alarms followed up weekly by phone call
  • Data troubleshooting and root cause analysis with response time of 1 week from time of fault identification
  • High level performance report on quarterly basis

Our Clients

WaterGroup works with some of Australia's largest private and public entities. See some of our clients below.